What to write before you contact a designer, and why one honest page does more than a long questionnaire.

Five hundred boxes leave little room for mistakes, so here is how I prepare files, proofs and paper for a small run.

A small business site should change as often as the business does, so I build Framer sites the owners update themselves.

A design that works on screen can fail on a shelf, in the rain or in gloves, so I test print where people actually use it.

What hiring a one-person studio involves, and how a fixed number of projects keeps the work and the replies on time.